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Erin Kline My career as a Personal Mortgage Consultant began in August 1990, and since that time I have worked diligently to serve my clients with distinction. I do not consider myself to be in the “mortgage business” ~ rather, I consider customer service to be my business. As you know, you have hundreds of choices of mortgage lenders, and any one of them can help you finance your home. However, none of them will provide you with the World Class Service we offer. Excellent service is my primary priority, and my team and I work very hard to ensure you have a pleasant and stress-free experience by using our expertise to help you reach your goals. We are honored when you entrust us with one of the most important financial transactions of your life. I get up every morning excited at the prospect of helping to improve my clients’ lives. I run my business by the Golden Rule; that is, I treat my clients as I would wish to be treated myself. I spend a lot of time asking questions and getting to know you, your needs and goals. The more I know about you, the better I am able to serve you by helping you find the best financing option to suit both your short-term and long-term goals. There is no “one size fits all” mortgage. Today, there are thousands of loan programs available and choosing the right program is an integral part of your financial success. At RMG, our position as a Mortgage Broker affords us the opportunity to consider hundreds of loan programs from different investors to help you find the perfect match. Further, RMG is the only lender that provides a $10,000 guarantee on your preapproval AND a written guarantee of your closing cost estimate – no other lender offers these special benefits to you. You may already know that I work By Referral Only, which means you are very special to me. I do not advertise my services to the public, rather, I rely upon my clients to tell others about my services. This allows me to focus 100% of my time and energy on providing exceptional service to you because I am not spending my time “prospecting” for new business. Most lenders spend 50% to 70% of their time looking for new business, leaving only 30% to 50% of their time to devote to their clients. I can rely upon my clients to refer their family, friends and coworkers to me only because I deliver excellent service. I look forward to working with you and becoming your Personal Mortgage Consultant for Life.
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